Thursday, March 06, 2008

On Tech Support

Agent: Ma’am, I can’t help noticing that every time I give you an instruction, it takes a really long time before you get back to me. Is your computer that slow?

Caller: Oh, no, it’s just the stupid, stupid design of this computer. Every time I want to click something, I have to unplug the keyboard to plug in the mouse. And then every time I want to use the keyboard again, I have to unplug the mouse. Because there’s only one jack.

Agent: Ma’am, you do realize that there’s a jack on the keyboard itself? You’re supposed to plug the mouse into the keyboard, and the keyboard into the computer.

Caller: Are YOU KIDDING ME!? Oh, wait a minute—yes, I see it now! Oh, holy cow. That’s going to be so much easier!

Agent: Just out of curiosity, how long have you been using your computer that way?

Caller: Six weeks!